Privacy Policy

Placing an order for Diabetic Solution in India means sharing a little personal information with us, and we take that responsibility seriously. This page explains, in plain language, what we collect, why we collect it, and how long we keep it — no legal jargon, just the facts.

What we collect

When you place an order or contact our support team, we collect your name, phone number and delivery address so we can process and ship your order, plus your email address if you write to us. We do not ask for payment card details for cash-on-delivery orders.

Why we collect it

This information is used only to confirm your order, arrange delivery, and answer any questions you send us. We do not sell, rent or trade your details to third parties for marketing purposes.

How long we keep it

We keep order-related information only for as long as needed to fulfil your order and handle any follow-up questions, after which it is removed from our active systems.

How we protect it

We store the information you share with reasonable technical and organisational safeguards, and limit access to team members who need it to process your order or respond to your message.

Your choices

You can ask us at any time what information we hold about you, request a correction, or ask us to delete it, by writing to the email address below.

Contact

Questions about this policy can be sent to [email protected].